Privacy Policy

Joingy runs one-on-one video, voice and text chats at joingy.cam. To do that we have to keep some information, starting with the guest session you get on arrival. This page lists all of it, in ordinary words, with the reason for each item.

updated September 30, 2026

i. What we collect

Only what a feature relies on. At present that means:

Account details, guest or signed-in: nickname, any sign-in method you connected, language, settings and the age you confirmed.
Profile extras you choose to add, like a picture or a short bio, plus who you follow and who follows you.
Messages you send on Joingy, in random matches and later to people you follow.
A log of matches and calls: time, mode (video, voice or text) and roughly how long each lasted.
Purchases of coins or VIP, with the confirmation our payment provider sends back. Your card number is handled by the provider and never reaches us.
Reports you file or that are filed about you, and what the reviewer decided.
Technical information such as IP address, device type, browser version and error logs, which help us fix bugs and spot abuse.

ii. Live video and voice

Picture and sound travel live between the two people in a call. Joingy keeps the call log described above and any material attached to a report. We cannot stop the other person from capturing their own screen, so show and say only what you are comfortable having saved.

iii. Why we use it

To pair you with strangers and keep the chat connected.
To make follows, message history and the Reward Center work.
To review reports, enforce the community guidelines and keep minors off the service.
To process purchases and answer payment questions.
To find and fix technical problems and understand, in aggregate, how Joingy is used.

iv. Who sees it

Other users see your nickname and whatever you share in a chat. Our team and the service providers who host Joingy, process payments or help review reports see what their job needs, under confidentiality. Personal data is never sold. We share information with authorities only when the law requires it or someone's safety is at real risk.

v. Retention

Account data stays while the account exists. Messages and call logs are kept so your history and follows keep working, and are removed when you delete your account, apart from anything tied to an open report or a legal duty. Payment records are kept as long as accounting rules require.

vi. Your choices

Chat by text if you prefer not to be seen or heard.
Edit or remove profile details at any time.
Block anyone; the matcher keeps you two apart from then on.
Ask for a copy of your data, a correction or full deletion by writing to [email protected].

vii. Adults only

Joingy is for people aged 18 and over. We delete accounts that appear to belong to minors, together with the data linked to them.

viii. Cookies and browser storage

Joingy uses cookies and local storage to keep you signed in, remember settings and measure how pages perform. Clearing them signs you out of a guest session, which may mean losing unclaimed rewards.

ix. Changes and contact

When this policy changes we update the date at the top. Questions go to [email protected], or see the contact page.